Privacy Policy

Health Fronteir is an online healthcare information and discovery platform that provides health-related educational content, healthcare provider and clinic information, individual doctor and clinic pages, health calculators, and other digital resources.

We may collect information that you voluntarily provide to us when you interact with Health Fronteir.

Information You Provide Directly

• Name or display name
• Email address
• Telephone or mobile number
• Information submitted through contact or enquiry forms
• Messages or enquiries sent to us
• Feedback, comments, or other information you voluntarily submit
• Information provided when reporting an error in a listing

When you visit Health Fronteir, certain technical information may be collected automatically by our website, hosting provider, analytics tools, security systems, or other technology providers.

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic information derived from IP address
• Pages viewed
• Referring website or page
• Date and time of visits
• Time spent on pages
• General website interaction information
• Error and diagnostic information

This information is generally used for website security, performance analysis, troubleshooting, analytics, and improving the user experience.

Depending on how you interact with Health Fronteir, information may be used for the following purposes:

• To operate and maintain the website
• To respond to enquiries and messages
• To provide requested information or services
• To improve website content and functionality
• To understand how visitors use the website
• To improve our health content and resources
• To maintain and improve healthcare directory information
• To detect, prevent, and investigate fraud or abuse
• To maintain website security
• To diagnose technical problems
• To measure advertising and marketing performance where applicable
• To comply with applicable legal obligations

Health Fronteir may use cookies, pixels, local storage, tags, scripts, and similar technologies to operate and improve the website.

Essential Cookies

Some cookies may be necessary for website functionality, security, preferences, or other technical purposes.

Analytics Cookies

We may use analytics services to understand website traffic, visitor behaviour, page performance, and general usage patterns.

Advertising & Marketing Technologies

If advertising is enabled on Health Fronteir, advertising partners may use cookies or similar technologies to deliver, measure, or personalize advertisements in accordance with their own policies and applicable settings.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Health Fronteir may use third-party providers to support website functionality, analytics, security, communications, advertising, hosting, performance monitoring, or other operational functions.

Examples may include:

• Website hosting providers
• Analytics providers
• Search and advertising platforms
• Spam and security protection services
• Email or communication services
• Embedded content providers
• Maps or location services
• Social media platforms

Third-party services may independently collect information according to their own privacy policies. We recommend reviewing the privacy policies of third-party services when you interact with their content or services.

We do not intend to sell your personal information as a standalone product.

We may disclose information to third parties where reasonably necessary for operating the website or where permitted or required by applicable law.

This may include:

• Technology and hosting providers
• Analytics and security providers
• Advertising and measurement providers
• Professional advisers or service providers
• Government authorities where legally required
• Courts, regulators, or law-enforcement authorities where required

We may also disclose information where necessary to protect the rights, property, safety, or security of Health Fronteir, our users, or others.

Health Fronteir may publish general health information and healthcare provider information. Information appearing on the website should not automatically be interpreted as information provided by a treating healthcare professional.

If you voluntarily submit health-related information to us, we may process it for the purpose for which you submitted it, subject to applicable law and the limitations described in this Privacy Policy.

Health Fronteir may publish information about healthcare providers, doctors, dentists, clinics, hospitals, and other healthcare organisations.

Directory information may include publicly available or voluntarily supplied information such as:

• Healthcare provider or clinic name
• Professional specialty
• Services
• Professional qualifications where publicly available
• Clinic location and address
• Contact information
• Website or social media links
• Opening hours where available
• Other publicly relevant business information

If you are a healthcare provider or clinic representative and believe information displayed about you or your organisation is inaccurate, outdated, or should be reviewed, please contact us using the details provided below.

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining records, providing requested services, resolving disputes, preventing abuse, maintaining security, and meeting legal or operational requirements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or business requirements.

We take reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, misuse, or destruction.

However, no internet transmission, website, server, or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we work to protect information, we cannot guarantee absolute security of information transmitted to or stored by the website.

Depending on your location and applicable law, you may have rights regarding personal information we hold about you.

These may include, where applicable:

• Requesting access to personal information
• Requesting correction of inaccurate information
• Requesting deletion of information where appropriate
• Requesting information about how your data is used
• Objecting to certain processing activities
• Withdrawing consent where processing relies on consent
• Requesting restriction of certain processing

Requests can be submitted using the contact information provided in the "Contact Us" section of this Privacy Policy.

We may need to verify your identity before processing certain requests. We may also retain information where necessary to comply with applicable law, protect legitimate interests, or maintain required records.

Health Fronteir is not specifically directed toward children for the purpose of collecting personal information.

We encourage parents and guardians to supervise children's use of online services and to avoid submitting unnecessary personal information through public website features.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action where necessary.

Health Fronteir may contain links to third-party websites, healthcare providers, clinics, social media platforms, advertisements, booking services, maps, or other external resources.

Once you leave Health Fronteir, your interaction with an external website is governed by that website's own privacy policy and terms. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

Health Fronteir may be accessible to visitors from countries outside Pakistan.

If you access the website from another country, information collected through the website may be processed or stored in Pakistan or in other locations where our service providers operate.

By using the website, you acknowledge that data processing may occur in jurisdictions different from your own, subject to applicable legal requirements.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or data practices.

When we make changes, we will update the "Last Updated" date displayed at the beginning of this Privacy Policy.

We encourage you to periodically review this page to remain informed about how information is handled.

If you have questions about this Privacy Policy, want to request access or correction of personal information, or wish to report a privacy concern, please contact us.